Fraudsters encourage Bank customers to withdraw funds at a branch or ATM on their own and then transfer money to the account of the attackers
“There are cases when fraudsters, through psychological influence on the client, ask to transfer funds through an ATM and/or withdraw funds through the cashier, while providing fake documents from the Bank,” said Mikhail Ivanov, Director of the Information Security Department of RosBank.
Stanislav Pavlunin, Vice President and Security Director of Pochta Bank, noted that this is one of the latest schemes of cybercriminals, which is a kind of the most common method of fraud – social engineering.
The vast majority of fraudulent operations are carried out using social engineering methods, explained Ilya Suloev, Director of the Information Security Department of Otkritie Bank. This was confirmed by Sberbank, which since the beginning of 2020 has recorded almost 2.9 million customer requests about fraudulent attempts. In comparison with 2019, the number of such requests has more than doubled.
The most popular way to influence potential victims is still phone calls. According to OTP Bank, fraudsters can be represented by employees of the security service of the Bank or government agencies.
The number of telephone fraud attempts has increased this year, confirmed Oleg Kuserov, Managing Director of Absolut Bank.
“The growth of such attacks is associated, in our opinion, both with an increase in the number of fraudulent call centers and with major data leaks in 2020 from various enterprises, including online stores,” said Vyacheslav Kasimov, Director of the Information Security Department of Credit Bank of Moscow.
Sergey Afanasyev, Executive Director and Head of the Statistical Analysis Department of Renaissance Credit Bank, also noted that another common type of Bankcard fraud, in addition to social engineering, is phishing — stealing money through fraudulent duplicate sites.
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