Gigaset, a German device maker, was recently hit with a supply chain attack, the hackers breached a minimum of one company server to attach the malware. Earlier known as Siemens Home and Office Communication Devices, Gigaset is Germany based MNC. The company holds expertise in communication technology area, it also manufactures DECT telephones. Gigaset had around 800 employees, had operations across 70 countries and a revenue of 280 Million euros in the year 2018.
The attack happened earlier this month, the malware was deployed in the android devices of the German company. According to experts, various users reported cases of malware infections, complaining the devices were attacked with adwares that showed unwanted and intrusive ads. Most of the users reported their complaints on Google support forums. A German website published a list of these package names (unwanted popups) which were installed on the android devices.
Earlier complaints from the users are suggesting that data might’ve also been stolen from these devices. The foremost issue that these users faced was SMS texting and sending Whatsapp messages, the latter suspended few accounts on suspicion of malicious activity. The company has confirmed about the breach and said that the only the users who installed latest firmware updates from the infected devices were affected. The company is already set on providing immediate solutions to the affected customers. “It is also important to mention at this point that, according to current knowledge, the incident only affects older devices,” said the company.
The company during its routine investigation found that few of the old devices had malware problems. It was further confirmed by the customer complaints. Gigaset says it has taken the issue very seriously and is working continuously to provide short term solution to its customers. “In doing so, we are working closely with IT forensic experts and the relevant authorities. We will inform the affected users as quickly as possible and provide information on how to resolve the problem. We expect to be able to provide further information and a solution within 48 hours,” said Gigaset.
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